Yes. Vaccinations can often be handled during the visit. We still use that time to review history, examine your pet, and make sure vaccines fit their age, lifestyle, and current health. If anything else comes up, we can usually address it or guide next steps.

Because primary care is scheduled, non-urgent care, visits are usually arranged in advance rather than same-day. If something needs to be seen sooner, we’ll let you know whether urgent care or a clinic setting would be more appropriate.

No. We can work alongside your existing veterinarian or serve as your primary point of care, depending on what you need. Some people continue with their regular clinic and use Aluna in a more complementary way.

Yes. We can request records from your previous or referring veterinarian so we have a clearer picture of your pet’s history. Records are helpful, especially for ongoing conditions or recent diagnostics, but they don’t need to delay scheduling.

Both. Some visits are for a single concern, while others continue over time — allergies, chronic skin or ear issues, digestion changes, weight changes, medication review, or age-related conditions. The level of follow-up depends on what’s going on.

Yes. Many routine exams and lab samples can be done during a home visit, including common screening and follow-up testing. If something requires additional diagnostics or procedures, we’ll explain that clearly and guide next steps.

Yes. If medication is appropriate, we can prescribe or renew it as part of your pet’s care — including short-term treatment, ongoing medication review, or adjustments depending on how your pet responds.

That’s a common reason people reach out. Many concerns begin as small changes — appetite, behaviour, weight, digestion, mobility, or energy. A home visit gives us room to look at those patterns in context and decide whether they need attention now, monitoring, or a different next step.

No. There’s no required schedule or package. Some people book one visit at a time, while others continue because it’s helpful to have the same veterinarian following their pet over time. We’ll recommend follow-up when it makes medical sense.

That depends on what we find. Some pets only need that visit and routine follow-up later on. Others may need additional testing, a treatment plan, or a recheck. Before the visit ends, we’ll explain what we’re seeing and what the next step should be.

Yes. Follow-up visits are often more focused than an initial visit, so they may be structured differently. The exact cost depends on what needs to be rechecked or followed up. We’ll let you know what to expect ahead of time.

Yes. If something changes or you’re unsure whether a symptom needs attention, you can reach out. We can help guide whether it makes sense to monitor, schedule a follow-up, or consider urgent care.

Primary care is for scheduled, non-urgent needs — checkups, vaccines, recurring issues, early changes, and concerns that need follow-through. Urgent care is more appropriate when symptoms are sudden, more severe, or changing quickly. If you’re unsure, we can help guide you.

Yes. When your pet has already been seen, urgent visits are often more straightforward — your veterinarian knows their history and what’s normal. That can avoid repeating the initial evaluation and may affect how the visit is structured.

Not entirely. Many routine, chronic, and early-stage concerns can begin at home, but some pets still need a clinic or hospital for imaging, procedures, surgery, or more intensive care. This is a different way of delivering veterinary care — not a substitute for everything a hospital does.