Website content is general information and does not replace veterinary advice for your pet. If your pet may be experiencing an emergency, contact a veterinarian or emergency hospital immediately.

Submitting a form or request does not guarantee availability until Aluna confirms the appointment window, service, and fee.

Fees, deposits, cancellations, and refunds are handled according to our Cancellation Policy and the details provided when you book.

Please do not misuse the website, attempt to disrupt it, or submit false, harmful, or unauthorized information.

Questions about these terms can be sent through the contact page.