Urgent Care

Not every problem needs an emergency room.

Same-day veterinary care, at home. When something isn’t right, we come to you — assess, treat, and coordinate whatever comes next.

Start request
What we treat
$185

Visit & exam

Same-day

Availability

At home

No waiting room

What brings people to call

If any of these are happening — reach out.

Urgent care is for things that can't wait — but don't need a hospital. Same-day assessment, at home.

If symptoms are severe, go directly to an emergency hospital.

Collapse, seizures, uncontrolled bleeding, suspected poisoning, difficulty breathing, inability to urinate. We can help you identify the nearest facility.

Eating & digestion

  • Sudden change in eating
  • Repeated vomiting
  • Ongoing diarrhoea
  • Not drinking
  • Possible foreign object ingestion

Movement

  • Limping or favouring a leg
  • Stiffness getting up
  • Reluctance to move
  • Swollen limb or joint

Energy & behaviour

  • Low energy, unusual fatigue
  • Hiding or withdrawing
  • Restlessness or pacing
  • Sudden confusion or disorientation

Visible signs

  • Skin irritation or wounds
  • Eye redness or discharge
  • Head shaking, ear pain
  • Suspected foxtail
  • Snake or animal bite
  • New lump or swelling

Not sure if it's urgent? Call — we'll help you decide.

How it works

We'll take it from here.

Start a request or call. We confirm a same-day arrival window, come to you, and handle whatever we can during the visit — staying with the case through whatever comes next.

1

Start request

Start a request or call. We’ll confirm a same-day arrival window and send your confirmation and preparation details.

2

Your vet arrives

At home, with your pet in their normal environment. Assessment, diagnosis, and treatment happen during the visit where possible.

3

We stay with the case

If your pet needs specialist referral or hospital care, we arrange transport through our veterinary ambulance service and stay involved through discharge and follow-up.

Pricing

Transparent from the first call.

Most visits
$185

Visit, full examination, and treatment where possible during the visit.

  • Same-day availability
  • Full clinical assessment
  • Medications & treatments on-site
  • Written follow-up notes
  • Direct vet line 24 hours after
With lab work
$185

Visit fee plus in-clinic lab costs. We’ll only recommend what’s necessary to understand what’s going on.

  • Same as above
  • Blood panel if indicated
  • Urinalysis, cultures as needed
  • Results explained directly
After-hours
$185

Same quality of care, available evenings and weekends — outside standard clinic hours.

  • Everything included
  • Evenings & weekends
  • No surprise fees
Who you'll see

A consistent team, not a rotation.

For urgent care, you will see the Aluna urgent care veterinarian or care team assigned to your area and available for same-day home assessment.

Urgent Care Veterinarian

Dr. Teresa Schumacher, DVM

Medical Director · Ventura & Ojai

Background in emergency and critical care veterinary medicine. Led urgent case management at specialty hospitals across Southern California before founding Aluna's clinical model.

Primary & Urgent Care

Dr. James Liu, DVM

Primary Care · Ventura & Ojai

UC Davis School of Veterinary Medicine graduate. Leads primary care at Aluna and handles same-day urgent cases when symptoms are stable enough for home assessment.

Ready when you are.

Same-day home visits across Ventura, Ojai, and Santa Barbara. Start a request online or call — we’ll confirm a window within the hour.

Start request
Call us directly
FAQ

Urgent care questions

How to decide what needs attention now, what happens during the visit, and what follow-up looks like.

Urgent care is for concerns that can’t wait — but aren’t immediately life-threatening. If your pet is collapsed, having a seizure, bleeding uncontrollably, or can’t breathe, go directly to an emergency hospital. Everything else — limping, vomiting, skin issues, ear pain, low energy — is what we’re here for. If you’re unsure, call us and we’ll help you decide.

We serve Ventura, Ojai, and Santa Barbara. If you’re in or near these areas, we can usually reach you. Call or start a request online and we’ll confirm your location during scheduling.

We confirm a same-day arrival window when you start the request. In most cases we can reach you within a few hours. For after-hours visits (evenings and weekends), the window may be slightly longer — we’ll be clear about timing when you call.

Your pet’s vaccination records or any recent vet notes are helpful but not required. Keep your pet in a quiet, accessible room if possible. If they’ve ingested something, note the substance and approximate time — that information speeds up assessment considerably.

If your pet needs imaging, surgery, or intensive care that we can’t provide at home, we’ll coordinate the referral and arrange transport via our veterinary ambulance service. You won’t be left figuring out next steps alone.

If something changes after the visit, contact Aluna and our team will guide the next step, including whether to monitor, schedule follow-up care, or go to an emergency clinic.

Yes, in many cases. Foxtails in the paw, ear, or surface skin can often be assessed and removed on-site. If the foxtail has migrated deeper — into the chest, abdomen, or spine — we’ll refer you for imaging and specialist care.

The $185 service price covers the at-home urgent care visit and veterinary assessment. Lab work, treatments, and medications are billed separately when recommended, and Aluna will explain the next step before anything is added.